For further information or explanations, please call our Centre de communication avec la clientèle (CCC), at one of the following numbers:

1-877-767-8773 (toll free throughout Québec)
514-873-4000 (Montréal area)

To speak to an agent at the CCC, press 9 for service in English. (Don’t forget to wait until the introductory message ends.) Select option 1 and then option 1 again.

The CCC is open Monday to Friday from 8:30 a.m. to 4:30 p.m.

If you use SimulAide at a local employment centre (CLE), you can ask for help at the information desk.

Email any comments or suggestions regarding SimulAide to:
_Boite.SIMULAIDE_Commentaires@mess.gouv.qc.ca.

For technical problems, email us at: webmestre@mess.gouv.qc.ca.